I get treated the same no matter if its a teller or the VP of lending. I feel at home with everyone there. I walk in and I am greeted by my first name each time. Jessica, in drive thru, is a great representation of this home town feel. If I could bottle up her enthusiasm, and sell it, I would never go broke.
May 2022
Amazing service! Very personal, approachable, and responsive. Kevin Sullivan and his team were instrumental in helping us set up our business. Thank you!!!
April 2022
Best bank in Mason City. Great customer service! Very friendly and knowledgeable staff.