“Showed up after being screwed over by us cellular with multiple outrages phone bills and was ready to switch. Adrianna helped set me up with home internet and a plan with 4 lines it was super easy and stress free and I paid half of what my US cellular bill is. Adrianna was great and patient this is my second time with metro and I won't switch to anyone else they have been amazing everytime I've dealt with them.”
“I was with US Cellular for years, and now that it is closing down, they gave us the option to switch carriers. I looked up prices and found out that Verizon was my best option nearby. So, we went into the first Verizon store we found close by, and Cris helped us. Honestly, his customer service was impressive; I didn’t remember a lot of the important information needed to make the switch, and on top of that, my English level made me feel intimidated about going through the process. But he did everything for my wife and me. Because of that, I am so happy I was able to give my wife a great gift and that Cris made our lives so easy. Of course, it’s his job, but sometimes it’s very hard to find someone who actually wants to do it with such a great attitude. Thanks for everything!”
“Josh from Muscatine store helped me out. I was having issues with my SIM card and some other issues causing my phome not to work correctly. He was very knowledgeable and nice and got my phone up and running perfectly. This is the type of professionalism amd courtesy every business should have with their customer service. Thank you Josh!”