“This store is my favorite! I spend hundreds a month on dog and cat food, treats, and supplies, and I will always go to Norbys for all of my needs! The staff are all extremely friendly and helpful, and they always make sure whatever I need is in stock for me (and my pack!)The store manager, Jessica, is the sweetest and most hard working woman! She is always there it seems, and always has the biggest smile on her face! She is a bright spot in a dark world, and she builds her team to be the same!I stopped by today for my usual $150/week load of food, and I had a new staff (Brydyn), who was literally the sweetest, most polite, and just genuinely pleasant guy! He did all the lifting/loading for me and was so professional. His genuine smile and desire to help just made my day that much better!Thank you, Norbys, for coming to Eldora and bringing all these lovely faces to the surface with you! I hope you give these guys their well earned recognition for their hard work and outstanding customer service! ??”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.