“I took my laptop down to PCS this morning. The OS was completely corrupt and barely operating. They called me back at 3:30 today. They wiped my laptop and reinstalled the OS. It is running like it did the day I bought it! Thank You PCS! Highly recommended! You guys are the best!”
“They have changed twice the online account login or payment procedure of monthly bill. I can't login to my account, can't pay online, they pressure customers to download the app, which I don't need.”
“I feel we live in a world where people are always quick to complain or heave bad review but don’t take the time to leave a compliment. My elderly parents live in Ottumwa and were having trouble with understanding apps and some tasks on their phones. They stopped into T-Mobile a couple different times and each time the customer service was outstanding. The employees took the time to help them understand their phones and answer all their questions. We are thankful there are still kind people who go above and beyond and provide great customer service!”