Verizon has received mixed reviews from customers. While many have reported positive experiences with friendly and professional staff, some have faced issues with service. One customer expressed frustration after a missed appointment, citing a lack of communication and service after being a loyal client for over 20 years. On the other hand, several customers praised staff members like Robert and Austin for their professionalism and ability to handle complex situations smoothly. Justin also received commendation for going beyond expectations and providing excellent support. Overall, the staff is noted for being friendly and willing to answer questions, making it a recommended choice for those in need of cell phone services. However, the inconsistency in service quality suggests room for improvement in communication and appointment management.
Was slightly overwhelming. Asked about price and didn't really get a direct answer. Got things transferred but took too long. Phone is working ok
April 2026
Best experience my husband and I have had in Perry Verizon store in years! Connor is New to Management very kind ,polite ,respectful, and knowledgeable. Wishing the very best to him and the community!
March 2026
Service was good. A bit of a wait due to low staffing but they did go out of there way to try and help each costumer completely.