Bob Brown Pre-Owned on Merle Hay is a car dealership known for its friendly and helpful staff. Many customers have praised the sales team, especially a salesman named JJ, for making the car-buying process smooth and easy. Customers appreciated JJ’s helpful, straightforward, and no-pressure approach, often mentioning that they had the best experience they've ever had purchasing a vehicle. The dealership is recommended for those looking for reliable used cars and attentive service. One customer shared a positive experience with JJ while helping find a suitable car for a family member, highlighting the ease of the process. Another mentioned that JJ was very helpful and easy to work with, suggesting others check out the dealership first. There was also a mention of a different staff member, Mark Cresta, who was friendly and took care of the trade-in process when others seemed less interested. However, a reviewer noted some mixed feelings due to a less attentive staff member and an issue with the final paperwork, but still expressed satisfaction with the sales experience and the vehicle purchased. Overall, Bob Brown Pre-Owned is recognized for its helpful staff and quality service.
J.J is awesome, honest, and straight forward. I wouldn't go anywhere else he locked in a life long customer.
September 2025
Well it didn’t start out as the greatest experience. But it ended well . I really appreciate their honesty and making the negative into a positive. JJ is super cool and good to work with. And they do care about their customers
August 2025
We were in the search for a reliable car for our daughter for college and JJ was very helpful, no pressure and made the whole purchase process very easy!
