Midland Credit Union is a full financial cooperative serving individuals in Polk and surrounding counties in Iowa. The credit union offers a wide range of services, including banking, loans, auto loans, mortgages, checking and savings accounts, credit cards, insurance, youth accounts, and more. Customers appreciate the friendly and helpful staff, especially at the Council Bluffs location, where team members are known for their kindness and professionalism. While some members have experienced challenges due to recent bank mergers, such as changes in hours and routing calls, they have also noted positive interactions with staff who go above and beyond to assist. Specific employees have received praise for their responsiveness and ability to expedite processes, making experiences pleasant for members looking to secure loans or update account information. However, some members find the new hours inconvenient, as they do not align well with typical work schedules. Despite these issues, long-time members continue to value the supportive service they receive, highlighting the strong relationships built over many years. Overall, Midland Credit Union aims to provide a positive banking experience and encourages new members to discover the Midland Difference.
This branch is always so helpful and they answer any questions I have quickly.
May 2026
We have been a member of Midland Credit Union for over 30 years. Their personnel are knowledgeable and helpful with any questions. They provide exceptional service.
May 2026
Great bank, great customer service and top place to get affordable loans from
