UScellular, located at Archer's Appliance in Washington, Iowa, offers a blend of exceptional customer service and knowledgeable staff. While some initial experiences have been mixed, with one employee lacking customer service skills, the overall feedback highlights the dedication of several team members. A standout employee named Joe received praise for his problem-solving abilities and patient approach, helping a customer transfer important information from an old phone to a new one. The store also excels in appliance sales and service, with customers expressing satisfaction after purchasing appliances like washers and dryers. Chad, an employee, was noted for his efficiency, ensuring quick delivery and installation within a week. Customers also appreciate the store's willingness to assist with appliance repairs, as seen when staff provided detailed information about fixing a refrigerator. Archer Appliance & UScellular operates on weekdays from 8 AM to 6 PM and has shorter weekend hours, making it accessible for customers seeking help. Overall, this business is recognized for its commitment to customer satisfaction and knowledgeable staff, making it a reliable choice for both cellular and appliance needs.
Susie Dickerson was an amazing help to us in our time of need. She understood our situation with our dad's passing and helped with compassion and timeliness. Thank you Suzie!
October 2022
Just bought a washer and dryer, also a new water softner,Chad was amazing, we ordered it and everything was delivered and installed within a week!!! The guys that installed were very knowledgeable and very pleasant, i would recommend highly, they will always have our business! Thank you so much guys!
April 2022
Just bought a washer and dryer, also a new water softner,Chad was amazing, we ordered it and everything was delivered and installed within a week!!! The guys that installed were very knowledgeable and very pleasant, i would recommend highly, they will always have our business! Thank you so much guys!
