Verizon's store in Washington has received positive feedback for its friendly and knowledgeable staff. Customers appreciate the helpful service, with employees taking the time to explain phone features and answer questions thoroughly. Many have enjoyed upgrading their phones and learning about different plans, with staff assisting in finding the best options for their needs. One customer highlighted the excellent service they received while setting up a new prepaid number, noting the patience and support provided despite delays. Overall, the store delivers a great customer experience, making it a preferred choice for locals seeking assistance with their Verizon services.
Daniel in the Washington Iowa store believes an old-fashioned customer service. He doesn’t just talk the talk. He actually walks the walk. I couldn’t be happier with his patience. I will continue as a loyal customer with Verizon because of the service Daniel has provided for me.
July 2025
T'Jon was a very pleasant person to work with. He upgraded my phone and changed our accounts as appropriate.
September 2024
Kaden was very knowledgeable and gave my husband and I great advice!
