Verizon's store in Washington has received positive feedback for its friendly and knowledgeable staff. Customers appreciate the helpful service, with employees taking the time to explain phone features and answer questions thoroughly. Many have enjoyed upgrading their phones and learning about different plans, with staff assisting in finding the best options for their needs. One customer highlighted the excellent service they received while setting up a new prepaid number, noting the patience and support provided despite delays. Overall, the store delivers a great customer experience, making it a preferred choice for locals seeking assistance with their Verizon services.