Best Buy offers a variety of electronics and appliances, with helpful and knowledgeable staff who assist with questions about products like 4K Blu-Ray players, TV antennas, and TVs. Customers appreciate the friendly service from employees who go above and beyond, such as helping with trade-ins and making recommendations. However, some find the store lacking in in-stock computer parts and feel the door greeter is unhelpful, often distracted on their phone. Customers enjoy shopping when staff are attentive, and many leave satisfied with their purchases. Overall, Best Buy is seen as a helpful and trustworthy place for electronics shopping, especially when staff are engaged and knowledgeable.
Had the best experience with Rosemary yesterday. Traded in my iPad for a new one and she did a great job and was so very nice!
February 2025
Needs more computer parts available in store. This is the only place some of us have to source parts without going online.
January 2025
I walked around the entire store without being greeted the Saturday before Christmas. Store was not too busy either. Once I found help, they were competent and helpful.