FedEx Ship Center in Waterloo, IA offers a range of shipping services, including packing supplies, boxes, and FedEx shipping. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping options, with FedEx Ground service being faster to more locations than UPS Ground. The staff at FedEx Ship Center are generally helpful, with Theo assisting customers in explaining how to purchase shipping labels and trying to resolve any issues encountered. Joslyne, in particular, was praised for her efforts in finding a solution to a customer's problem, making multiple calls with updates. However, some customers have noted that the center does not offer in-house boxing services, requiring them to travel to a different location.
