FedEx Ship Center in Waterloo, IA offers a range of shipping services, including packing supplies, boxes, and FedEx shipping. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping options, with FedEx Ground service being faster to more locations than UPS Ground. The staff at FedEx Ship Center are generally helpful, with Theo assisting customers in explaining how to purchase shipping labels and trying to resolve any issues encountered. Joslyne, in particular, was praised for her efforts in finding a solution to a customer's problem, making multiple calls with updates. However, some customers have noted that the center does not offer in-house boxing services, requiring them to travel to a different location.
BRO LOVE THIS PLACE!!!! Had a rough day but the ladies working are so fricking awesome and made my whole day, one of the best FedEx office ever!!! Very quick and friendly, kudos to these awesome ppl
May 2026
Dropped off a prepaid overnight package. Associate was friendly and professional. A pleasure to deal with.
November 2025
Teri Gordon store manager was the absolutely nicest and most helpful person I have ever spoke to at FedEx. Give her a raise , because of her I ditched staples for my printing needs.
