The UPS Store
Shipping Centers,
Printing Services,
Mailbox CentersHours:
104 Brookeridge Dr, Waterloo IA 50702 Hours
About The UPS Store
The UPS Store in Waterloo offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. The employees stay steady busy all day, especially as the only location in a 30 mile radius accepting returns. Customers note that every time they visit, the staff are always friendly, very helpful, pleasant, and nice. They are described as amazing, patient, and kind, turning stressful processes into easy ones. The store is always clean, kept nicely, organized, and very well stocked. Service is outstanding, effective, and quick, with tasks completed in less than five minutes. This efficiency and the consistently helpful staff contribute to a totally 5-star rating from many customers, who thank them for all they do.
Most Recent Reviews
April 2026
Logan & other staff are courteous & accommodating, despite customers who require patience. I've witnessed this consistently.
April 2026
Usually pretty busy, but their self service station is wonderful you can scan your QR code and drop it in the box instead of waiting in line. Very efficient.
January 2026
Thanks to the rush of Christmas we experienced some issues, handled with care we were taken care of expediently and graciously. Thanks for great customer service team.
More Comments(94)
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