Walgreens in Waterloo, Iowa, is known for its friendly and helpful staff. Customers appreciate the excellent customer service, especially in the beauty section and at the photo counter, where staff are always pleasant and efficient. The store is conveniently located near other shops, making it a popular choice for shopping. While the pharmacy can get busy during peak hours from noon to six, staff generally handle the crowd well and assist customers with prescriptions and questions. Many customers have shared positive experiences, such as receiving extra help late at night when needing items for a sick child. Employees like Brett go above and beyond to assist customers, offering to place items at the counter and showing understanding and kindness. Overall, Walgreens provides a clean environment, good service, and helpful staff, making it a reliable place for shopping and pharmacy needs despite occasional busy times.
Drive through closed at 7:40pm 9-8-25 said go inside. I'm handicapped difficult to get walker out of car and go in that's why I use Drive up
August 2025
The pharmacy seems like it's closed more than it's open!
July 2025
I've been using Walgreens for YEARS and apparently they have somehow lost my insurance on my file when I've been using the same insurance for years aswell. Complete stupid..Haven't gotten my meds in a month.
