Walgreens in Waterloo, Iowa, offers a convenient and friendly shopping experience. Customers appreciate the store’s close location and clean environment. The staff in the beauty section and at the photo counter are consistently pleasant and helpful, providing excellent customer service. While the pharmacy can get busy during peak hours, the staff works hard to assist customers efficiently, whether filling prescriptions, reordering medications, or answering questions. Notably, customers have praised employees for going above and beyond; for example, a young man named Brett showed kindness and willingness to help late at night by offering to place items at the counter for a customer with a sick child, demonstrating outstanding customer care. Overall, Walgreens staff is friendly, helpful, and accommodating, making it a reliable place for shopping and pharmacy needs, even during busy times.
Drive through closed at 7:40pm 9-8-25 said go inside. I'm handicapped difficult to get walker out of car and go in that's why I use Drive up
August 2025
The pharmacy seems like it's closed more than it's open!
July 2025
I've been using Walgreens for YEARS and apparently they have somehow lost my insurance on my file when I've been using the same insurance for years aswell. Complete stupid..Haven't gotten my meds in a month.
