Walgreens in Waterloo, Iowa, is a convenient and friendly store that offers good customer service. The staff, including cashiers and pharmacy workers, are helpful, pleasant, and willing to go above and beyond to assist customers. Customers appreciate the cleanliness of the store and the quick service at the photo counter. The pharmacy is often busy, especially during peak hours from noon to six, as it is the only pharmacy in the area. However, the staff manages prescriptions efficiently and provides helpful answers to questions. Customers also value the store’s location, being close to many other places. One notable experience involved a young man named Brett, who went out of his way to help a customer find items for a sick child late at night, demonstrating excellent customer care. Overall, Walgreens is seen as a reliable place for shopping and pharmacy needs, with staff that are friendly and accommodating.
