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“Not only is our regular mailman awesome, but working with Edward today at the Grimes Post Office was a joy. Even if this location wasn't the closest, I would go out of my way to come here.”
“Clerk 39 is a master of excellent customer service. He answered my questions, treated me with utmost respect, and when I left the URB USPS, I did so with a smile. The gal working with him was a schweetheart, too! KUDOS!!!”
“I come here all the time and have great service. I have been using usps for 20 years and never had issues even if I had I wouldn’t come on here and say negative things about employees. The entitlement in these review section is crazy to me.
It took more time out of your day to leave a review about a business not answering a phone than it would be to just go in. And complaining about having to wait in a line is ridiculous. Is waiting for service hard? I will continue to support my local usps”
“I never thought I would be giving a Post Office a five star review, but I was blown away today by the service I received. The exterior of the building is nice, the location is pretty ideal, and the friendliness and empathy from the man and woman who helped me will not be forgotten.”
Open 24 hours
4000 109th St, Urbandale
Post Offices
“This is a sorting facility. Although it is a USPS facility, it is not a Post Office. They DO NOT have window service. You cannot pick up or mail packages at this facility.”
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“Justin was a lot of help mailing my wedding invitations. I was unaware of different stamp charges and had spent way more than I needed buying stamps (the wrong ones) ahead of time and he was very kind and helped me stamp the invites with the correct kind.”