Valley West Mall is a shopping center that has faced challenges due to the rise of online shopping and larger malls nearby. Many store fronts are empty, and the mall has seen a decline in visitors. Despite this, it still features some good stores and places to eat, such as JCPenney and Dairy Queen. The leasing agency is actively working to improve the mall by bringing in new stores, and maintenance staff are helpful and dedicated. The mall is appreciated as a good indoor space for walking and spending time, especially as many malls struggle to recover from the impacts of COVID and changing shopping habits. While it is going downhill, there is hope for a comeback if efforts continue to attract more stores and visitors.