Finish Line is a retail store that offers a good selection of shoes and athletic gear, with fair prices. Customers generally find the staff friendly and helpful, even during busy times. One customer praised a staff member for outstanding service, highlighting their knowledge, patience, and dedication to ensuring a positive shopping experience. This employee went beyond expectations to assist and provide helpful tips, creating a memorable visit. Another customer appreciated the store staff’s efforts to help after hours when they left their bag with important items, including a passport, which was recovered thanks to the staff’s extra effort. Despite being understaffed on a busy day, the employees remained friendly and attentive, making the experience more manageable. However, some reviews mention a limited shoe selection, especially for slides, sandals, and certain brands like Jordan or Adidas, especially in larger sizes. Overall, customers seem satisfied with the store’s prices, selection, and helpful staff, though the limited inventory in some categories can be a drawback. The staff’s dedication and friendly service leave a positive impression, encouraging repeat visits despite occasional shortages.
No staff were available to help so I went to the register to get pricing information on a shoe. Guy pops an attitude and says hes too busy to help. Told me to find somebody else to help me. There was nobody else so I walked out. Bad experience.
November 2025
I talked with Shay on the phone and she was so nice and helped me with all the questions I had!
November 2025
If I could leave 0 stars I absolutely would! The staff and manager today were very rude and unprofessional. It does not surprise me that this store has a 3.1 star rating. 11/08/25
