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“Fantastic shoe store! My husband and I visited this past week and Joshua was amazing! I explained my situation to him and he was very knowledgable and friendly. So glad we found Brown's Shoe Fit Co. We will definitely be returning. Thank you!”
“Exceptional customer service and quality brands at the store. I have an unusual size and Brevin was great about getting it ordered quickly and sent to my home. This shoe was in stock in another store nearby, but I ordered it here because of the thoughtful staff. Well done.”
“I was there about noon on Saturday June 20, 2026. I don't remember the name of the man that helped me, however I did want to make sure to write a review. He was so good at his job and I walked out of there with the proper footwear for my job. Excellent service with a great attitude. I rarely write reviews. This man was so helpful and kind. Great job!”
“Came in today to buy a pair of pink vans.
I believe the managers name was Ashley, she was very kind, sweet, and helpful and helped me pick out a pair. Whoever the GM is should give her a raise.”
“After a year of painful feet, I saw a Podiatrist, who recommended custom inserts, specifically at The Fitting Place. Kai took impressions, and I had them in 2 weeks. They needed a small adjustment, and this was done in less than an hour. They are very good at what they do, and I finally have pain free walking!”
“I came in last minute needing an outfit for my trip, and the ladies were so lovely! They let me try on everything I needed, and I was still able to check out even though it was already late. They were so kind and made an exception for me, which I really appreciated!”
“Trisha was so helpful and her team is great! Love shopping here and everyone seems to enjoy working there. Plus I swear they make better shoes than anyone in the industry!”
“Kayla ROCKS! All the people working there had fantastic attitudes, and made me feel so welcome. I had a specific wardrobe issue, and Kayla was ON IT. She cared, and filled my dressing room with GREAT options! She even knew my size better than I did. I couldn't have asked for a better experience. Thank you Buckle and thank you Kayla!!”
“The staff was so welcoming and kind!! Gigi was absolutely god sent, and helped me find so many alternatives for a shoe that was out of stock. Retail needs more employees like her (: Lovely experience!”
“All my favorite jeans? Metro Market, hands down.
They’ve also got the cutest tops, dresses and fun accessories that instantly level up your outfit.
Sure, you can hit a big box store and see the same stuff as everyone else… But I’d rather shop with a women-owned biz that brings the style and the heart.”
“Excellent experience at Journeys Kids!
Cloud helped our family, and she was fantastic from the moment we walked in. She was attentive, friendly, and quickly asked what size shoe my daughter wore. She then helped us find the right sizes for my other two kids and made the entire process easy and stress-free.
Cloud was knowledgeable and proactive, helping us pick out the right accessories, including socks and shoe protectant, to go with the shoes. She wasn’t pushy—just genuinely helpful and focused on making sure we found exactly what we needed.
It’s refreshing to receive this level of customer service. We left with everything we needed, and the kids were happy. Cloud did an outstanding job, and we’ll definitely be back. Highly recommend!”
“Love this store! Great selection & Great helpful staff. Very happy they have petites in the store! They also have ordered things for me with free shipping sent directly to my home.”
10AM - 9PM
1550 22nd St, West Des Moines
Shoe Stores
“I always love shopping at the downtown Boot Barn in Des Moines, Ia. I stop there whenever I travel to Des Moines. Their selection exceeds all of the other Boot Barn stores and they always have some great deals. The staff is very family oriented which is endearing to me.”
“Kind, courteous, and helpful staff. Huge selection of clothes, always has sales, and everything is tidy and organized. VERY BUSY. Only one cashier allowed at a time; great COVID-19 safety protocols.”
“They had a few good selection of shoes. The store was very well organized and really tidy. As far as mobility going up and down the aisles. I was very impressed.”
“I arrived right at closing time (hours as of Jan 2026 are only until 7 pm), the two employees were very sweet and took the time to allow me to pick up my order. Having previously worked in retail, I know the pain of last minute customers and it would have been completely understandable to be visibly annoyed with me but these two were not. Just helpful and professional and greatly appreciated (I wanted the shoes for immediate wear). Famous is lucky to have them representing the brand!”
“Peyton is the absolute best! She was so helpful with my new boots. She got them sprayed and protected for me and even made sure I didn’t miss any deals. 10/10.”
“Blu helped me and she was hands down the softest spoken and very informative employee when I had a return. She made it so easy and was extremely kind. She should be a manager and promoted in my opinion!”
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“My husband is 6’5 so we don’t have many options for him in the DSM metro so we frequent this store a lot! We love the location and Jim and Eli are great and always so helpful! We wish we could find more Vineyard Vines and TravisMathew options in the store since they are sold exclusively through DXL!”