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“Exceptional customer service and quality brands at the store. I have an unusual size and Brevin was great about getting it ordered quickly and sent to my home. This shoe was in stock in another store nearby, but I ordered it here because of the thoughtful staff. Well done.”
“Fantastic shoe store! My husband and I visited this past week and Joshua was amazing! I explained my situation to him and he was very knowledgable and friendly. So glad we found Brown's Shoe Fit Co. We will definitely be returning. Thank you!”
“I was there about noon on Saturday June 20, 2026. I don't remember the name of the man that helped me, however I did want to make sure to write a review. He was so good at his job and I walked out of there with the proper footwear for my job. Excellent service with a great attitude. I rarely write reviews. This man was so helpful and kind. Great job!”
“Came in today to buy a pair of pink vans.
I believe the managers name was Ashley, she was very kind, sweet, and helpful and helped me pick out a pair. Whoever the GM is should give her a raise.”
“After a year of painful feet, I saw a Podiatrist, who recommended custom inserts, specifically at The Fitting Place. Kai took impressions, and I had them in 2 weeks. They needed a small adjustment, and this was done in less than an hour. They are very good at what they do, and I finally have pain free walking!”
“I had such a blast looking through the racks here and found some incredible deals on designer clothes that I usually see for way higher prices. The store was really well-organized, so even though there were a lot of items to look at, it didn't feel overwhelming to find my size in the jeans and jackets section. I ended up finding a pair of high-quality boots and a really soft sweater that I know I will wear all the time. The checkout line moved surprisingly fast for a busy Saturday, and the staff was very polite and wrapped everything up carefully. It is definitely my favorite spot to go when I want to update my wardrobe without spending a fortune.”
“Trisha was so helpful and her team is great! Love shopping here and everyone seems to enjoy working there. Plus I swear they make better shoes than anyone in the industry!”
“Kayla ROCKS! All the people working there had fantastic attitudes, and made me feel so welcome. I had a specific wardrobe issue, and Kayla was ON IT. She cared, and filled my dressing room with GREAT options! She even knew my size better than I did. I couldn't have asked for a better experience. Thank you Buckle and thank you Kayla!!”
“The staff was so welcoming and kind!! Gigi was absolutely god sent, and helped me find so many alternatives for a shoe that was out of stock. Retail needs more employees like her (: Lovely experience!”
“All my favorite jeans? Metro Market, hands down.
They’ve also got the cutest tops, dresses and fun accessories that instantly level up your outfit.
Sure, you can hit a big box store and see the same stuff as everyone else… But I’d rather shop with a women-owned biz that brings the style and the heart.”
“Excellent experience at Journeys Kids!
Cloud helped our family, and she was fantastic from the moment we walked in. She was attentive, friendly, and quickly asked what size shoe my daughter wore. She then helped us find the right sizes for my other two kids and made the entire process easy and stress-free.
Cloud was knowledgeable and proactive, helping us pick out the right accessories, including socks and shoe protectant, to go with the shoes. She wasn’t pushy—just genuinely helpful and focused on making sure we found exactly what we needed.
It’s refreshing to receive this level of customer service. We left with everything we needed, and the kids were happy. Cloud did an outstanding job, and we’ll definitely be back. Highly recommend!”
“Love this store! Great selection & Great helpful staff. Very happy they have petites in the store! They also have ordered things for me with free shipping sent directly to my home.”
10AM - 9PM
1550 22nd St, West Des Moines
Shoe Stores
“Great selection, staff helped and made sure I found what I was looking for. Very knowledgeable in boots as well, will be shopping there again next time I need boots.”
“I arrived right at closing time (hours as of Jan 2026 are only until 7 pm), the two employees were very sweet and took the time to allow me to pick up my order. Having previously worked in retail, I know the pain of last minute customers and it would have been completely understandable to be visibly annoyed with me but these two were not. Just helpful and professional and greatly appreciated (I wanted the shoes for immediate wear). Famous is lucky to have them representing the brand!”
“Kind, courteous, and helpful staff. Huge selection of clothes, always has sales, and everything is tidy and organized. VERY BUSY. Only one cashier allowed at a time; great COVID-19 safety protocols.”
“They had a few good selection of shoes. The store was very well organized and really tidy. As far as mobility going up and down the aisles. I was very impressed.”
“Peyton is the absolute best! She was so helpful with my new boots. She got them sprayed and protected for me and even made sure I didn’t miss any deals. 10/10.”
“I recently had the pleasure of being assisted by Keshawn during my visit to Finish Line, and I can't praise his service enough. From the moment I walked into the store, Keshawn's friendly demeanor and professional attitude stood out. He was incredibly knowledgeable about the products, helping me find the perfect pair of running shoes that suited my needs.
What impressed me the most was Keshawn's patience and dedication. He took the time to answer all my questions and provided valuable insights that made my decision much easier. His commitment to ensuring I had a positive shopping experience was evident in every interaction.
Keshawn went above and beyond to make sure I was satisfied with my purchase, even offering tips on how to care for my new shoes. His exceptional customer service has made me a loyal Finish Line customer, and I highly recommend seeking him out if you're looking for top-notch assistance.
Thank you, Keshawn, for your outstanding service. You truly made my shopping experience enjoyable and hassle-free!”
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“The West Des Moines Store. They have excellent customer service and are always very helpful. I always look forward to shopping there when I'm in West Des Moines.”