Finish Line is a retail store that offers a good selection of shoes and athletic gear, with fair prices. Customers generally find the staff friendly and helpful, even during busy times. One customer praised a staff member for outstanding service, highlighting their knowledge, patience, and dedication to ensuring a positive shopping experience. This employee went beyond expectations to assist and provide helpful tips, creating a memorable visit. Another customer appreciated the store staff’s efforts to help after hours when they left their bag with important items, including a passport, which was recovered thanks to the staff’s extra effort. Despite being understaffed on a busy day, the employees remained friendly and attentive, making the experience more manageable. However, some reviews mention a limited shoe selection, especially for slides, sandals, and certain brands like Jordan or Adidas, especially in larger sizes. Overall, customers seem satisfied with the store’s prices, selection, and helpful staff, though the limited inventory in some categories can be a drawback. The staff’s dedication and friendly service leave a positive impression, encouraging repeat visits despite occasional shortages.
Blu helped me and she was hands down the softest spoken and very informative employee when I had a return. She made it so easy and was extremely kind. She should be a manager and promoted in my opinion!
April 2026
Thank you blu for helping me return my shoes and get in and out of there. I hope you have a blessed day and stay beautiful
April 2026
I have NEVER experienced a store interaction like this one today. THIS is why I will continue to order online. You all really need customer service training! Also, thank you for not adding my coupon either smh… all of yall need fired and a whole new staff is needed!
