First Class Community Credit Union has been serving the Des Moines area since 1925. They offer a wide range of financial products and services, including checking and savings accounts, home loans, auto loans, home equity loans, home equity line of credit loans, personal loans, credit cards, and debit cards. The credit union is committed to providing its members with the best possible service and helping them achieve their financial goals. Recently, members have had positive experiences with the credit union's staff. Hannah, a loan officer, was praised for her quick follow-ups, helpful answers, and overall excellent service during the auto loan process. Members also appreciate the competitive used auto loan rates and the credit union's transparent approach. Customers describe the staff as friendly, helpful, and personable. They feel valued as individuals, not just numbers. Employees such as Max and Mischelle have been commended for their expertise, advice, and exceptional customer service. The credit union's small size and personal touch make it an easy choice for members. Overall, First Class Community Credit Union is praised for its wide range of services, competitive rates, and dedicated staff who provide a positive and personalized banking experience for its members.
