Sheraton West Des Moines Hotel is a clean and nice place with a convenient location. Guests often appreciate the friendly staff and excellent service, especially in the restaurant and bar, where the food and cocktails receive positive remarks. The rooms are spacious, featuring large, comfy beds and cozy sheets. However, some reviews mention the need for additional maintenance, such as dripping faucets and issues with heating. The fitness center is considered adequate, but there are suggestions for updates. A $10 parking charge surprised one guest, but it was resolved upon request. While some guests noted missing amenities, like complimentary water bottles, the staff's willingness to assist has been highlighted positively. Overall, the hotel offers a pleasant experience, particularly for those traveling for work.
I had a room with a queen bed and a couch and it was clean and comfortable. You could faintly hear the indoor waterfall from the room which to me was relaxing but I can see how it might bother some people. The restaurant staff were friendly and accommodating. Plenty of parking available.
March 2026
Event was well done, great parking. Awesome bartender.
January 2026
(Update)I came back to this hotel a few years later and they are still very great. They have a lounge and a HUGE parking lot. The rooms were clean and the people were nice.
Great room and a lot of area to spread out. They had a lounge and plenty of parking. I would highly recommend 👌
