About Hotel Renovo Des Moines Urbandale Tapestry by Hilton
Hotel Renovo Des Moines Urbandale Tapestry by Hilton is a nice hotel with updated areas and a very clean environment. The staff is consistently noted as helpful, attentive, friendly, and accommodating. Many guests find the rooms, especially the poolside suites, to be really nice, clean, big, and with a nice layout. A significant positive is that the rooms are surprisingly quiet; even poolside rooms effectively block noise once the door is shut. The hotel features tile floors instead of carpet. The pool area is nice, large, and a popular amenity, along with the hot tub. However, several aspects receive negative feedback. The complimentary breakfast is frequently criticized as mediocre, not the best, overpriced, and even worthless, with specific complaints about food quality and items running out quickly. The pull-out couch mattress is repeatedly described as terrible, uncomfortable, and extremely thin, making it unsuitable for sleeping. Some room features are problematic, such as very heavy bathroom and entrance doors that slam, barn doors with gaps, and uncomfortable, cheap, flat pillows. Maintenance issues like a caked air filter and an overworked HVAC system are also noted. While the king bed is comfortable, the overall value is questioned by some guests who feel the price was not worth it, though others found paying more for a poolside room well worth it compared to lower-quality alternatives. The hotel serves as a convenient base for nearby activities like the Living History Farms.
