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October 2024 by Heather Sanders
U are all the people in the world are wrath it
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August 2024 by ashley kingman
Hannah was fantastic to work with. My husband and I had our internet connection from another provider cut due to construction and it wasn't able to be restored for 3-6 months. Not an option for us because we both work from home. Hannah to the rescue! Not only was she extraordinarily kind and empathetic to our situation, she got us set up with a new US Cellular internet connection within an hour of contacting her. She was working on setting us up before we even made it through the door. The connection has worked great so far, and I definitely plan to return to Hannah when it's time for a new phone.
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July 2024 by Demi Storm
Hannah was great! She got everything I needed and was very quick to make sure it was all correct and understandable. Absolutely would recommend stopping by and seeing her for any of your phone needs!
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May 2024 by Destanie Lane
I became a new customer today and Lucas Bell made the experience tremendous! He explained everything perfect, was patient kind gave me his full attention, didnt judge me on all my silly questions he made me laugh and not nervous!
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April 2024 by Jayne Gorham
The service we had was a 5 star. Hannah Everly was amazing! Will definitely be back to give this location business.
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January 2024 by Sara
There is only 1 person working in here at any given time. Hour wait minimum for anything you need unless you are by chance the 1st person to arrive.
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November 2023 by Simply Rache
Not helpful at all and get an attitude when you ask for help
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October 2023 by Dan J
We went in to pay off phones and unlock numbers to change carriers. Nobody tried to give a different plan to stay, or even ask why we were leaving.Then, they neglected to “turn in the form” to unlock the numbers so we could transfer to the new carrier. Now, they say since the new billing cycle has gone into effect, we need to pay another months bill before they will unlock the phone numbers.My wife has been with US Cellular for around 15 years and not one soul there cares about anything.Ridiculous business practices. Horrible customer service. Misleading plan pricing.
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February 2023 by Weston Hennings
Hannah E was an absolute joy to work with! From start to finish extremely knowledgeable, professional, and honest. I've been to this US Cellular several times and haven't ever had a bad experience, but today definitely won over my future business!
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February 2023 by Chris Van
Fast, helpful, best location I've been to.
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November 2022 by austin gilliam
Poor service.
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June 2022 by Patrick Eastman
The girl with purple hair that started to help me before I walked out was VERY VERY rude.
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May 2022 by Joni Flesher
I have had UScellular from the very beginning but since I bought my new phone in November I always loose calls, it tells me multiple times a day I can only make 911 calls in my location. Thinking of changing to something else.
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March 2022 by Taylor Dixon
Hannah was amazing when my previous carrier made switching as absolutely impossible. She was patient and caring and took her time to make ends meet. Not to mention she made me comfortable through the whole process. I'm so glad I made the switch to us cellular and the customer service was superb!
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March 2022 by Donald Mace
Someone should inform the staff it's not a inconvenience to assist people with a issue. My apologies for needing some assistance..
