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“This O'Reilly's is fantastic! I called just before closing time looking for emergency coolant. By the time I got there, Jacob and Kyle had the correct product ready at the counter for me and were both super helpful. They put the coolant in my car for me, tested an engine light issue, and gave me the confidence I needed to drive it home. I've never had a bad experience at an O'Reilly's.”
“Just wanted to Thank DJ at the Ankeny location. Went in because I needed a watch battery, which I got in about 2 min. But we ended up talking about car batteries and how awesome interstate batteries are. We also talked about how important the customer is and taking care of them. I will recommend this location to my friends just because of DJ. Thanks again for a great experience today.”
“I Had a major phone screen malfunction to the point I didn't think it was salvageable. I purchased a new phone thinking that all my info was lost due to being inoperable. I did a google search of phone repair and read a few reviews and I settled on batteries plus u break we fix on army post road because the reviews talked about a lady being pleasant and very helpful. That ladies name was destiny. I knew when I walked in the door I was in the right place. I was greeted with a how can we help you and big smile. I gave her the phone and my info and she assured me they would get it done. Two days go by and I get a call from Josh that screen was there and he was needing a couple extra parts. Again he was very pleasant to deal with and explained extra cost. Received a call today that my phone was done and works like new and all info is intact took 4 days due to having to order parts. If ur looking for phone repair look no further than destiny and Josh at batteries plus on Army Post Rd in Des Moines”
“I Stopped in for four 6-volt agm batteries for our RV. The guy working was named Q. He helped me get exactly what I needed in a way that was most economical. He loaded the batteries in my Jeep and took the core batteries back. It was a great end to the long process of deciding what batteries to purchase and I was pleased with the outcome. Thanks Q, and I’ll be back should the need arise.”
“My experience was really good I got my core deposit back and I talked to a couple of the guys there about some cars and different programs that you can get into to help you pay for college to be like mechanic or something so that was really cool conversation”
“These guys are ALWAYS helpful. A sales clerk aided m.e. in putting a new wiper blade on my vehicle during a snow storm. Exceptional customer service. They even provided directions back to the highway as I was a visitor to DSM. Extremely helpful individual!”
“I went to pickup a battery yesterday for my truck. It was a warranted replacement battery. I just wanted to say thank you to the sale assistant manager Dustin for going above and beyond for finding the battery for me. Dustin is very professional and he will help with anything you needed. Also, I would like to say thank you to Matthew, a sale person for getting me the extra fob key for my truck. Unfortunately, it was not programable to my truck because it was locked out by the dealer. But I'm still very satisfied with Matthew for being very professional the whole time. I would highly recommended 'Battery Plus' for all your battery needs and everything else. There have a great product inventory. I would definitely will be doing business with battery plus again. Thanks Battery Plus.”
“When I’ve gone to O’Reilly they have almost always have what I needed. The employees are friendly and very helpful. They carry so much stock that it’s almost impossible to find items!”
“This is one of the best stores I’ve been to in a long while! Griffin helped me and my cousin out by helping us find a light for our van. With a a cute smile, he delivered by finding what we needed very quick! He is such a great worker and deserves a raise.”
“Andy, the commercial in-store sales representative is always friendly, and goes out of his way to help. They all return calls when promised. Delivery service is fast and accurate. Any problems and they take care of your needs, fast & without any hassle. The salesman stops regularly and checks in.Thanks to the entire group for all you do, OUTSTANDING CUSTOMER SERVICE.”
“Keyvin and Eddie helped me out today when I came in looking for Cataclean. Very kind employees. Greeted me immediately when I walked in. I was also returned a part that I bought back in November and I was able to get my money back. Great store, highly recommend”
“The staff at this location is always helpful in finding a part you might need. They'll look up the part and direct you to the correct item. For small things like windshield wiper or easy headlight replacements, they've always been willing to assist in these installs as well.Prices here range a lot, but they do sell car items, which have prices controlled by manufacturers more than them, so this is mostly outside their control.”
“Haven't had to deal with the main counter much but Andy in Body and Fender is the guy to see!Needed paint for my pick up and good ol Andy( great guy)waited20 miutes past his time to punch out... so my stock in Andy has gone straight up!?”
“I came in late and employee was extremely courteous and helpful. They explained the value of different price points and gave me the exact product I needed in a few minutes.”
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“Excellent service! I had a depleted car battery & they swapped with a loaner while reconditioning the original. When finished, they re-swapped & I was good to go.”