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“Gracie was tremendous help in shifting carriers! She was informative, knowledgable, and super attentive. All questions we had were answered well and that was greatly appreciated. Also enjoyed her humor and patience in the whole process. Highly recommend!”
“They will answer any questions that you have! Great customer service and really fast!! I didn’t have to wait too long so that was really nice! And the price is right for the quick service that they provide!”
“Courtney did an amazing job getting me upgraded to a new phone and explaining in detail how I could get the plan tailored to my exact needs. She answered some post purchase questions a few days later and was kind and helpful. Go see her!”
“I recently had the pleasure of working with Jesse at the AT&T store in Derby, and I couldn't be more impressed with the service I received. From the moment I walked in, Jesse greeted me with a warm and friendly smile, making me feel welcomed and valued as a customer.
Jesse's knowledge about the latest AT&T products and services is truly impressive. He patiently answered all my questions, provided detailed explanations, and offered valuable recommendations that perfectly suited my needs. What stood out the most was his genuine willingness to help and ensure I left the store completely satisfied.
The entire experience was seamless, thanks to Jesse's professionalism and efficiency. Whether you're looking to upgrade your phone, switch plans, or need assistance with any AT&T service, I highly recommend visiting the Derby location and asking for Jesse. You'll receive top-notch service and leave with a smile on your face!
Thank you, Jesse, for making my experience at AT&T exceptional. Keep up the fantastic work!”
“Lisandro at the AT&T 11661 E. KELLOGG AVENUE was 5 for professionalism and courtesy. I also spoke to a member of their staff on the phone prior to my visit who took the time to check and then answer my questions. I give a 1 for AT&T’s change in policy a month ago of making customers who bought their iPhone there and use their service to have to access online customer service to request a replacement screen protector for mailing in order to get the $10 replacement deal. The replacement in store, if they have it, costs $45 if the customer chooses to not take the steps to go online, wait, to have their damaged screen protector replaced.”
“Sales Associate Ryan Whipple was super easy to work with and extremely helpful in fixing my issues I was having with a 3rd party insurance program that At&T offers. Im highly satisfied with today's service offered.”
“Jared was courteous and very helpful to offer me even more help than I came in for; so that I would be more satisfied with my new cell phone service with AT&T. He gave Exceptional service! L. Smith”
“first time customer and was such a good experience in helping, super helpful, and very knowledgeable about what i was needing help with. will definitely highly recommend for a your phone services.”
“I really love the team they are amazing and have amazing customer service skills and they make sure that you are very well taken care of and they make sure that their customers are satisfied before they walk out the door”
“Called and spoke to Bryce and he was EXCELLENT at answering my questions regarding my son’s tablet. Looking forward to doing business with him soon!! Super intelligent and very understanding with my issues!”
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“Employees have been extremely helpful and friendly the last two times we went in. Wish I could remember the specific employee's name - it was the same young man both times. Stellar service!”