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“Molly Gave me Great customer service today! Not only does she have an amazing personality but she’s beautiful inside and out! She was steady paced polite kind understanding. My experience was a 10/10. Molly is someone who genuinely wakes up in the morning happy to be at her Job she puts the effort forward more then most to go the extra mile to make customers love Meritrust. If you were to consider someone for a yearly reward I ask you to put Molly on your list. Thank you”
“Josh, has always been open and honest with me. He is very friendly and always makes me feel important when I come in. Extremely knowledgable of is job and is very helpful. Not only him but David and Maritza are very patient helpful as well. I really enjoy coming to this location!”
“I have been with them for years. I could name them all by name and they make it a point to know all their members. I feel at home any time I go in or through the drive through. Thank you all for the kindness you show each and every time I see you.”
“Easy access. The bank is located on work premises. So I can walk over there on break and take care of what I need. Very convenient for those who work at Spirit Aerosystems and bank at meritrust”
“I just wanted to recognize David on a stellar customer service, I had some hiccups on a loan and he is always able to help and always call me back. Please recognize him!”
“I opened a checking account with CUA in Wichita and I have been nothing but amazed satisfied, they have been available around the clock and helped me secure a line of credit that has been absolutely appreciated as I had some unforseen emergencies. I love CUA!!! I will suggest this credit union to everyone. Gleif Garrison.”
“Great service every time I'm here. A shared branch for my bank. The people are very kind and super helpful. Goid hours, and a clean establishment. Definitely recommend them!!”
“With the world we're living in today I think when people go above and beyond it needs to be recognized. I had a transaction that I needed to dispute & called this branch. I spoke to Ben, don't know his last name, but not only did he quickly fix my problem, I got off the phone feeling happier than before I called. His quick wit, positivity, professionalism and general light vibe honestly made my day! That doesn't happen too often anymore when dealing with strangers and I appreciate it more than Meritrust could know. I've had accounts here for 7 years and even though I've since moved to a city that doesn't have Meritrust CU, I've continued to bank here through my mobile app and their shared branch feature. I've never once had a problem that was there fault or that they weren't happily ready to help me rectify. I'll continue to bank here and Ben gets a gold star for the day for being an impressive person.”
“Had an Auto loan with them, they always answer the phone and take care of any questions or concerns I had immediately. I paid off my loan but I won’t be using the anymore but I recommend them to anyways who’s looking to finance something.”
“While Meritrust is not my main bank, I have been doing some business with them for a few years , always respectful, they have never treated me as a number and have always gone above and beyond to help”
“Went there to get a auto loan didn't think I would get approved with my credit. They was able to approve me. Even got reasonable monthly payments. They are very understanding and make everything clear on how it works.”
“Good credit union. Everyone is really nice and helpful. Been banking here for years. Even before Golden Plains took over.Only thing I don't like about it is at times account is unavailable on line. That never happened before it changed hands.”
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“I remember being a broke and getting treated differently at lending institutions because I couldn’t invest a lot of money. CU of A treats everyone fairly and with respect. Good job treating everyone with dignity and kindness, please do not change.”