Meritrust Credit Union is a member-owned financial institution located in Derby, Kansas, just south of Wichita. This full-service branch offers a variety of convenient services, including a Home Loan Specialist, 24/7 surcharge-free ATM, interactive teller machines (ITMs), a coin counter, wealth management, medallion service, night drop, notary, and safe deposit boxes. Customers can enjoy flexible checking, competitive auto and home loans, high-interest deposit products, and 24/7 online and mobile banking access. The credit union is praised for its exceptional customer service. One reviewer had a "10/10" experience with Molly, who was described as having an amazing personality, being beautiful inside and out, steady-paced, polite, kind, and understanding. Another reviewer noted that every bank representative is "always ready to offer assistance" whether for existing accounts, new accounts, loans, or credit cards. While the location has limited Saturday hours with no in-person banking, the video tellers in the drive-thru lanes provide a modern, convenient alternative. One customer was impressed that the credit union quickly stopped an $800 fraudulent debit card transaction. Overall, Meritrust Credit Union is viewed as a great choice for all banking needs, with a clean, friendly, and professional environment.
I have been a customer with this bank for forty years.And have never had a problem
March 2026
I had a good experience today with Ms. Daynes- bank teller at Derby branch. She works my case fast and professionally.
December 2025
I’ve always had the best experience with Laura. She’s always smiling and has a great attitude! Thank you for making the Derby branch my favorite Meritrust location!!!
