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“The Gal at the Derby, Ks store was very helpful and friendly! Needed to make a payment using a gift card. She walked me through using the Cricket app and made the process easy.I appreciate you!!”
“They will answer any questions that you have! Great customer service and really fast!! I didn’t have to wait too long so that was really nice! And the price is right for the quick service that they provide!”
“I purchased a new phone and plan from Steve Dawson last week and was very satisfied with the excellent service I received. Steve was not only very knowledgeable but polite and professional as well. I will/would recommend Steve to anyone looking to upgrade phones or plans. Five plus stars for this guy!!!!”
“Employees have been extremely helpful and friendly the last two times we went in. Wish I could remember the specific employee's name - it was the same young man both times. Stellar service!”
“I had an absolutely amazing experience at the Verizon store all thanks to Alejandro! I went phone call to phone call with Verizon and asurian and it seemed like no one knew there job, but From the moment I walked in, he made me feel welcomed and taken care of. Alejandro was incredibly knowledgeable, patient, and genuinely cared about helping me find exactly what I needed. He answered all of my questions clearly and made sure I understood all my options without any pressure.
What really stood out was how easy and stress-free he made the whole process — whether it was setting up a new phone, explaining my plan, or making sure everything was working perfectly before I left. His professionalism and friendly attitude made all the difference.
If you’re looking for top-notch service and someone who truly goes above and beyond, ask for Alejandro! I’ll definitely be coming back and recommending this location to all my friends and family. Thanks again, Alejandro — you’re the best!”
“Courtney did an amazing job getting me upgraded to a new phone and explaining in detail how I could get the plan tailored to my exact needs. She answered some post purchase questions a few days later and was kind and helpful. Go see her!”
“Harrison was so very helpful and patient! We had to make several changes and he was patient and made sure that every detail was taken care of. I was very impressed with his attention to detail and great attitude!”
“Please change your employee Leslie. She is rude, not able to help us when my device is not working. Again I came in the morning to fix it and the boy who working, he helped us to fix.”
Open 24 hours
2839 S Hydraulic Ave, Wichita
Mobile Phone Accessories
“Great customer service, they listened to my needs on cellular service plans and explained the available options. Cricket in South City very much recommended 5 star Service.”
“Marta helped me today and other days and her customer service is too notch. I love the way she treated and helped me today as well as others times when I have gone to the store. She is definitely a keeper!! ?”
“Absolutely outstanding service! Both ladies Nicole and Abby were super friendly! Abby is very sweet and customer oriented. Nicole is super knowledgeable, patient and kind. I went in at another location to change my plan and they completely messed it up. Came here and Nicole fixed it all and proposed better ideas and discounts. Highly recommend this location.”
“One of the best Cricket stores in Wichita I've been too. Everything was clean and organized, staff was friendly, helpful and went out of their way to help me trouble shoot my phone. Would recommend to any of my family or friends.”
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“I recently had the pleasure of working with Jesse at the AT&T store in Derby, and I couldn't be more impressed with the service I received. From the moment I walked in, Jesse greeted me with a warm and friendly smile, making me feel welcomed and valued as a customer.
Jesse's knowledge about the latest AT&T products and services is truly impressive. He patiently answered all my questions, provided detailed explanations, and offered valuable recommendations that perfectly suited my needs. What stood out the most was his genuine willingness to help and ensure I left the store completely satisfied.
The entire experience was seamless, thanks to Jesse's professionalism and efficiency. Whether you're looking to upgrade your phone, switch plans, or need assistance with any AT&T service, I highly recommend visiting the Derby location and asking for Jesse. You'll receive top-notch service and leave with a smile on your face!
Thank you, Jesse, for making my experience at AT&T exceptional. Keep up the fantastic work!”