Cricket Wireless Authorized Retailer receives mixed reviews. Some customers report very nice and friendly customer service, with employees described as amazing, extremely helpful, and going above and beyond or the extra mile to handle phone situations, set up service, and secure discounts. Specific employees are praised for knowing the business and calming customers. However, other reviews mention a rude employee who was not able to help with a device issue, contrasting it with another helpful employee. One customer states this location is a better place with friendlier people than another specific store.
