“I want to recognize Kayla at the Derby store for exceptional customer service. Activating my service turned into a challenging situation, but Kayla never gave up. She spent more than two hours troubleshooting with me, staying friendly, patient, and knowledgeable the entire time. Her determination and professionalism made a frustrating experience so much easier.
THANK YOU KAYLA!”
“The Gal at the Derby, Ks store was very helpful and friendly! Needed to make a payment using a gift card. She walked me through using the Cricket app and made the process easy.I appreciate you!!”
10AM - 8PM
2151 North Rock Road Ste 300, Derby
Mobile Phones
“The customer service is so good and very easy going i especially loved working with Julian S. he helped me fix my technical issue in a matter of minutes, really stand up guy.”
“Ok let me start this out by saying I previouly hated ATT. I like deep hatred. We will see how this billing works this time around as the price seems to always go up. I came into the store after siging up for the fiber optic internet and wireless service. They were swithching over to fiber and there was no other option. I spent 4 hours on the phone setting this up and my hatred was still strong. I couldn't acess either of my accounts from home and didn't want to call the call center again for obvious reasons. I was told by the internet installer to go in person the store and customer service would be way better. It did not dissapoint. Eric in the man up there. He had me into both my accounts confimed my billing and discounts and out the door in 30 minutes. Highly recommend the Derby store. Avoid calling ATT at all cost to your mental helth unless you have a prepaid smash room ready to go.”