The UPS Store #4416 in Derby is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly and helpful staff, with several reviews highlighting the excellent customer service and professionalism of employees. The store is convenient for dropping off packages, making Amazon returns, and shipping fragile items, as staff members take care to pack items carefully. Visitors from out of state have praised the staff’s patience and attention to detail, especially when handling delicate keepsakes. However, there have been some issues with inconsistent opening hours, as signage and website information sometimes differ. Additionally, a few customers expressed disappointment over shipping delays and miscommunications regarding overnight packages, with some feeling that staff could improve clarity about USPS involvement and delivery expectations. Overall, the store provides a helpful and friendly environment for shipping, printing, and other mailing needs, making it a popular choice for local residents.
Amazing service, printed label and shipped my packaged with no hassle! 👍
December 2025
Staff at Derby, KS store are always ready to get your packaged shipped swiftly and economically best to meet your desired delivery.
November 2025
The store is always clean and the staff friendly and helpful. At one time they had a self-scan return kiosk for Amazon. It was quick and easy avoiding any small lines at busy times, but that is no longer an option. The good news is that they are quick and the line moves fast.