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“The Customer Service staff that helped me wasn't aware I had walked in so it took a couple mins for her to notice I was standing there waiting to cash my check , but she he was polite and respectful, which makes up for it , 4 stars AB”
“The staff are friendly and helpful. Sean took the time to answer questions/confusions about how the different aspects of mortgage and some of the products advertised by some of the builders in town.”
“I just love this bank and its employees. They are all so kind and understanding, will walk you through everything that needs to be done, with you,if necessary, step by step. Always have smiles on their faces and welcoming voices.”
8AM - 5PM
802 S Main St, Joplin
Banks
“My account was hacked and the girls at the Joplin Main Street location were amazing. They helped me get everything taken care of quickly and are so friendly. Highly recommend this bank. Thank you!”
9AM - 5:30PM
716 Pearl Ave, Joplin
Banks
“I brought my 77yr. Old mom to talk to a teller at this bank. My mom just moved to Joplin from Oklahoma to move in with me. Her bank is a credit union & she was able to tell my mom her bank balance. My mom said she'll probably switch banks. Customer service was spot on. Ty ?”
“What a fabulous place to bank and do business with! In my dealings as a real estate agent, SMB has shown they go above and beyond to make deals work for customers and to be there for customers, too! Highly recommend SMB!”
7:30AM - 6PM
1000 E 32nd St, Joplin
Banks
“I've bank with SMB for 7 year now. Great bank. They help solve any issues with account fast and friendly. They are very protected against fraud on any thing that might seem like fraud. A few years ago I fail victim of a check scam They contacted me asap, let me know it was for sure a scam. They fixed the issue in under 25 minutes an my account wasn't effective, do to the fast response of the bank. I'd go with them on any bank needs I might have.”
“Guaranty Bank has been wonderful working with. Have been waiting since 9/8 for our bank to send dispute paperwork to Guaranty as their ATM kept some of our cash that we were depositing. We bank at a different bank. Our bank ended up closing our claim as they couldn't or wouldn't help us. It took guaranty bank 6 hrs and they had us a check printed giving us our money back.”
9AM - 5PM
701 S Main St, Joplin
Banks
“Matt & Geo, you guys are awesome, amazing, courteous, well dispositioned, determination & consideration for your customers is just phenomenal and I'm so glad that our personal and our business is with you guys! Arvest has been the best since my joining in 2016! Thanks sooo much”
“Nice bank I have never had to wait. One of the tellers helped me set up my online banking and my mobile app. The staff is so helpful. Nice convenient location, close to home.”
9AM - 5PM
300 E 32nd St, Joplin
Banks
“I have banked with US Bank for 19 years. I moved to Oklahoma in 2011 and still bank with US Bank. This week I drove 100 miles to the Joplin branch on 32nd street from my home to open another account plus take care of other business. Those who wish to see a dysfunctional bank take a drive to Oklahoma.”
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“WHAT A SHOW! WHO HIT YOUR BUILDING ON WEDNESDAY MARCH 25TH??? It was a white mini van, and we caught it right as we went by. We can't find anything in the news.”