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“I had a good experience at this store in Frontenac, Kansas. Friendly folks with good prices. I walked in one evening in search of a vibrator plate to compact gravel and sand. They sold me a floor model and even discounted it for me. They went the extra mile and even helped me load it in the back of my pickup. Big shoutout to the hard working folks at Harbor Freight! Appreciate it!”
“Stopped in Arma specifically to find the hardware store that sold Belgian waffle cookie irons. We were delighted to find Kenny’s had them in stock. However he only accepts checks & cash. We were without either! Darn. But then Kenny wrote up a ticket, asked for our address and phone number and handed it to us and said “mail me a check”! Small town trust! Merry Christmas Kenny, we just dropped off your check at the postoffice.”
“Lost my wallet there and a worker found it and turned it in. Honesty still exists at this place and they are always willing to help, forget the big box stores and shop hometown!”
“Very friendly and helpful. They could help me when Home Depot couldn't they sent me to Locke supply, they sent me to general machine, and then they finally sent me to TH Roger's! Should have gone here first ! Honestly never even knew they existed.”
“Outstanding customer service! It’s refreshing to go in, speak person to person, and know that your order will be correct. They are knowledgeable, professional, and right on top of your order. I would highly recommend General Machinery & Supply!”
“The staff is always so helpful. My fiancé was looking for pipe in a diameter they don't carry, so William, who was helping us, suggested another place and even said he'd cut the pipe down to size for us if they can't.”
“We are a little new to the area and have shopped many times at this store the employees are so friendly and very helpful . We met the manager Brian and Jeremy and they were so accommodating to us with a large purchase held the product and were very helpful to our guys that picked it up for us . We love all the seasonal items and they have great sales all the time . We always find something to buy there . Great people great store .”
“REVISED REVIEW - I'm doing some remodeling around our house and was in The Home Depot of Pittsburg last week. WOW! I went in expecting to have to beg someone for assistance. Not so this time. I had not one, not two, not three, but FOUR associates approach me to ask if I needed help or if I was finding what I needed! Big kudos for the new focus on customer service!!!
OLDER REVIEW -
I tend to leave mostly positive reviews. Positive - Wide and broad selection. Friendly staff...IF you can find someone to assist you (the reason for fewer star review).
Negative - The Home Depot is always dreadfully understaffed. I have multiple stories. The staff that I've interacted with have all tried to be helpful though.”
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“We stopped in for a some plumbing repair items and the associates were fantastic. They showed us the area with the items that we needed. Then as we went down the list they filled the basket with what we needed. Outstanding customer service! Highly recommend. They made the shopping experience extremely efficient and friendly.”