Verizon's local store at 1711 Vine St, operated by Cellular Sales, offers an exceptional wireless experience with knowledgeable sales consultants ready to assist customers. Many reviews highlight the outstanding service provided by staff members like Shelly and Michele, who are praised for their professionalism, friendliness, and patience while helping customers upgrade their devices and transfer data. Customers have expressed gratitude for the support they received during challenging situations, such as phone upgrades and troubleshooting issues. Additionally, Todd Walker has been recognized for his dedication in assisting customers, particularly those who may struggle with technology. He ensures that new phone users understand their devices and even collaborates with Verizon customer service to resolve any account issues. Overall, this Verizon location is highly recommended for anyone looking for reliable service, expert guidance, and a welcoming atmosphere. Whether shopping for new devices, upgrading plans, or seeking help with tech issues, customers can expect a positive and supportive experience.
I have had reasons to come to the Verizon store at 1711 Vine St Hays, KS, at least 3 times in the last 10 days. I had assistance from Michelle, Blake, and Jaiden, and they all provided Excellent services and showed great patience with all my questions.
July 2023
Shelly did a great job getting our numbers ported over from our previous carrier and making sure that all of our data was transferred over to our new phones. She was friendly and professional. Thank you Shelly!
July 2023
Shelly was BEYOND helpful with everything we did today with phone trade in and new devices! Thank you for all your hard work and patience