Victra is a Verizon Authorized Retailer located in Hays, KS, dedicated to providing an excellent experience for its guests. The knowledgeable and friendly staff assist customers with a wide range of wireless devices, including phones, tablets, and accessories. Reviews highlight the professionalism and helpfulness of the associates, particularly in setting up new phones and 5G home internet. Customers appreciate the quick service, even during busy times, and the willingness to assist with various issues, such as SIM card problems, for a fair fee. Many customers express their intent to return to this location for future needs, showcasing the positive reputation of this Verizon retailer.
Maghan was wonderful!! Always issues with our devices and bill with version!! She's the only one who's helped, even goes out of her way to help us out!!
July 2026
The lady was awesome on setting up the phone knew actually what to do and did not take very long at all
June 2026
Always a great experience here! Nicky was a fantastic rep who went the extra mile to make sure our new phones were ready to go!