“Anna Johnson at T-Mobile patiently helped an old man navigate setting up a new account with 2 new Iphone 17s. She spent over 2 hours helping me! Best customer service I’ve experienced anywhere for a long long time! I’m very happy I finally left Verizon after 26 years.”
10AM - 7PM
429 E Chestnut St, Junction City
Electronics
“Moriah was fantastic and very knowledgeable, switched my carrier and got a brand new IPhone 13 she informed me about when I originally called. Thanks so much for your admirable customer service and unwavering patience. I will forever be a cricket customer as long as she's there !”
“Went in today to get batteries for my mod ,was told the wrong size and got that size and paid for it , they saw it was the wrong one ,gave me the right one .Unlike some other place that I won't mention the name of!! UPDATE : Welcome Back and as always the best place to buy your batteries, new vape accessories and juice!!!!”
“I have used Aaron’s twice now. They have been the best people and company I’ve used compared to competitors like Rent a Center. They have ALWAYS treated us kindly and if we missed a payment for some reason they would always work with us. I never felt judged or treated bad because of anything. We returned one product to them due to buying the same product off someone! They were polite and we even gave them the wrong appliance by accident and again they called and were super respectful and got it all fixed and our money back. I wouldn’t hesitate to use them in the future!!!”
“I just want to write a good review for the employee Bryan Johnson. He was trying very hard to help us with a problem another employee (manager) caused. He was very sympathetic to our issue and did everything in his power to help. Definitely deserves a raise or promotion for what he has to deal with at this store aka the manager. He also deserves a raise because he genuinely cares about the customers unlike the manager Leilani. Leilani was extremely rude to myself and my mother for an issue she caused. She avoided the problem and continued to walk away and help other customers stating that she couldn’t help us and wouldn’t help us. The proper measures have been taken to make sure the store has a great manager and not a rude one. Hopefully the right thing is done and Bryan is made a manager considering he actually cares about his customers.”
“Telly and his team are amazing. They are detail-oriented, very professional, organized, and time-specific. I needed a new sound system installed. Telly knew exactly what I needed, priced everything out, and made the entire process as painless as possible. I'm overly impressed and very Thankful there is still someone out there who holds higher standards and morals about their work. His prices are excellent. Thank you Platinum Audio. Everybody is about to hear me coming down the road.”