Verizon offers mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online, with options for in-store pickup, free 2-day shipping, or same-day delivery. Reviews describe a mix of experiences. Many report exceptional, helpful, and professional customer service, calling it the best corporate store and one of the best experiences with any company. However, other reviews note slow service, a feeling of being pushed toward online self-service, and staff who are attentive but sometimes lack specific technical knowledge for solving certain problems.
Nicole from falls city location she was an absolute delight and very much helpful with father concerns! Come check her out!
August 2026
Brie at the Verizon store was amazing to work with. She went above and beyond the call of duty. I would recommend asking for Brie if you set an appointment she was the BEST!!
July 2026
Greg was extremely helpful and fun to deal with at Junction City Kansas. It truly was one of the best experiences ever with any cell phone service and Team member. I very much appreciated his help he also saved us money. It was a win win experience. Thank you Greg and Verizon in Junction City. The manager was also extremely... read full comment
