Verizon offers mobile, 5G home internet, and business services. Customers can schedule appointments or place orders online, with options for in-store pickup, free 2-day shipping, or same-day delivery. Reviews describe a mix of experiences. Many report exceptional, helpful, and professional customer service, calling it the best corporate store and one of the best experiences with any company. However, other reviews note slow service, a feeling of being pushed toward online self-service, and staff who are attentive but sometimes lack specific technical knowledge for solving certain problems.
Antonio at Verizon helped me get my new iPhone 14 and was super nice about it. My names Alan and he was great at giving service and helping figure things out. He was very helpful and I would recommend him to the next people to walk in
March 2024
This place was nothing but helpful. I’ll be going here instead of manhattan now for all my Verizon stuff.
December 2023
I was actually really impressed with the customer service and how helpful they were I got off work and got there a little before close and still received great help getting set up with a new carrier and service definitely one of the best experience I've had dealing with any company over the years
