The AT&T Store in Kansas City offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store provides nationwide AT&T 5G service with all unlimited data plans at no extra cost. Customers have praised the staff for their helpfulness and efficiency. One reviewer appreciated the quick and smooth upgrade process, recommending asking for Zack, the store manager, who was described as beyond amazing. Zack was noted for listening carefully, understanding customer frustrations, and explaining billing and plan options patiently, even helping a customer regain faith in the service. Another customer highlighted Maria’s excellent assistance in resolving a long-standing issue, calling her an absolute rockstar. The team at this location on Mill St. was praised for their talent and know-how, contrasting with less experienced staff at another nearby store. Overall, the store is known for friendly, knowledgeable staff and good service for those looking to stay connected with AT&T.
Zach is your man for solving porting problems if your coming from another carrier. He took care of 3 port overs that didn't come from a sale in his store - no questions asked! We couldn't of done it without Zach - Thanks for your help!
March 2025
I have had many mobile carriers over the years, but I was referred by my sister to try out At&t, and so far I have been pleased. I recommend Gavin as a top salesperson to assist any new customers.
March 2025
I stopped in to get a situation resolved that I have been fighting over the phone to get fixed for over a month. Maria was the associate who helped me out today and she was able to get everything taken care of. Absolute rockstar! Extremely grateful for her help!!
