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“The store that I went to first did not have the screen so the technician said he could order it. It’d be a week or two so he gave me a couple phone numbers from other stores. I called the store on Ward Parkway. Ask them if they had a screen, they did so went out there dropped it off. Amazing job very knowledgeable. I think his name is LOREN did a great job. Highly recommend.”
“They were so great there. I brought my phone in to get it unlocked works perfect. Now The guy that helped us was nice and knew what he was doing. I will be back i will tell eveyone about my experince. Thanks again....”
“Excellent customer service! Saved me so much money, thought my PS5 was a gonner! 😭 they checked it out, and it was simply the power cord! Thanks for taking the time for us today! We'll def be back for that cleaning 😂”
“Make the switch! CJ cut our bill in half compared to what T-Mobile was going to charge us. We left happy with a cheaper bill and new phones. Thanks for taking great care of us, CJ! Very authentic guy who went above and beyond.”
“The gentlemen was patient with me as I work remote and had a meeting during the time of pick-up. He was quick and efficient and had everything ready to go by the time I was done. Very kind and jovial.”
“Excellent experience at ProTech! We needed a new HDMI port in an Xbox, and Baba is one of the few people I could find who would replace the port, which is a complicated repair. The repair was done in just a few days, and he was extremely friendly, keeping me in the loop during the process. Support local business; bring your gadgets to ProTech!!”
“I would give 10 stars if I could. The two young men who helped me, Dominique and Braeden, deserve extra credit. Their kindness went above and beyond expected customer service and entered into the realm of restoring my faith in humanity (which was hanging by a thread prior to that night). Thank you for the great experience!”
“DeMarco is the only AT&T employee that doesnt give off that “ if you dont buy anything leave the store” energy great employee needs a raise. Julissa Trained him Great!”
“Great store. Both super friendly and efficient. They did an on the spot repair for me and another customer at the same time in two different languages. Highly recommend for any phone needs.”
“We had the best experience at the Verizon store today from the first moment we were greeted by Connor until we had new phones in hand. Connor was very polite, professional and knowledgeable - He was patient to answer all questions we had about our bill, how we could lower our bill costs - and then we purchased new phones!!! ? Customer Service ⭐️⭐️⭐️⭐️⭐️”
“I got notified at 5:46 pm to pick up my order and the store closed at 6pm. I called to see if I could be helped if I arrived right at 6pm. Van answered and said to take my time. He promised that he could get me checked out, just not process my device swap. He kept his word and was kind in the process. Amazing service!”
“I went to a different store to drop off my old device (trade in) and they said I had to mail it in. They told me I had to call customer service and get a shipping label. That was a bunch of BS. I went to this location and they took my device no questions asked. It was so quick and easy. I'm only going to this Att location from now on”
“Reggie the manager at AT&T was very professional, knowledgeable and he provided excellent service during the process of me buying a new phone. Business was slow Saturday however his personality was great and I will return to that store specifically whenever in need. Thank you so much, Reggie!”
“The ladies where AMAZING. CUSTOMER SERVICE TOP TIER, SPEAKING TO EVERY SINGLE CUSTOMER WHILE HELP OTHER CUSTOMERS. QUICK AND VERY VERY SMART THEY KNEW THEIR PRODUCTS AND SUGGESTED THAT OVER THIS BEING HONEST.”
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“Every time I come here, the customer service always is top tier. The employees always make me feel heard and taken care of. Kyle just helped me and answered all of my questions in a way that made sense. 10/10.”
“I had a wonderful experience with a young lady named Eileen. I bought my cricket phone at another cricket store, but she helped me get rid of the do not disturb feature that sent all my calls to voice mail. Sweet, patient and very knowledgeable. Left her some Danish treats as a thank you.”
“I actually stopped in to this location just yesterday as it's literally right nearby the apartments that I live at and I had a pretty decent experience there, I just simply needed a new sim card as something went wrong with the one I had and the person that worked there took a look at my Galaxy S10 phone which is through cricket and hooked me up with what I needed.
Pretty fast and quick experience, it's a cool location. Peace. ✌?”
“I cannot praise Litsy enough for her care and amazing customer service, not only to me but to the 6 other customers that walked in while I was there this evening. She was the only one working and handled everyone with a smile and positive attitude. Some people were kind to her and others not so much, but regardless, she treated them with respect and made them feel like a priority. After being there for a bit due to a technical issue with my previous provider, I watched as Litsy communicated in 4 different languages to meet her customers needs, from paying a phone bill to purchasing a phone as a gift for a family member in another country. Not only was I impressed, but despite some very difficult situations she was dealing with, she kept a positive and professional attitude with EVERYONE, Even the not so nice customers! Her ability to multitask, speak different languages and use translators, sell products, problem solve, and just be a genuinely nice person will make me return to this store and recommend others, without a doubt! She didn't even complain when the store was nearing closing time and a customer walked in to buy some phones. Thank you Litsy for your amazing customer service! Cricket is lucky to have you!”
“Thank to Elizabet she was very kind and professional. She helped me with a problem I was having with my phone. Highly recommend this store⭐️⭐️⭐️⭐️⭐️”
“I had a wonderful experience doing an upgrade on my iPhone. Raven stayed until my phone was completely installed and ready to use. Super friendly and knowledgeable ladies at this Antioch Road location. Thanks, Roben;-)”
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“Getting Sabra a new phone and Rock was extensive 29th his great customer service. She walked out with a nice iPhone, the best price phones and I am amazed with his customer service”