AutoZone on E 63rd St in Kansas City, MO, is a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently mention the helpfulness and friendliness of the staff. Tim and DeJuan received praise for their excellent assistance, helping customers find the right parts and even installing items like windshield wipers and coolant. Tish also stood out for her friendly service and referrals to mechanics. However, there were some concerns about professionalism, as one customer noted an issue with a manager's behavior toward an employee and a customer. Additionally, there were instances of incorrect parts being given, leading to extra trips for customers. Overall, AutoZone is appreciated for its helpful staff and wide selection, despite some service inconsistencies.
What can I say, it's auto parts store. It speaks for itself.
January 2026
They did as well as they could with a cranky customer (me) with a complicated transaction.
December 2025
It's your average auto parts store. They will scan your car for you, check your battery and have a good selection. The staff is kinda moody at times but usually helpful if your patient. You can order online and pickup at the store which saves some money with discounts and promotions if you sign up for the store promo card.
