AutoZone Auto Parts is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the store's helpful and knowledgeable staff, who go above and beyond to assist with their needs. The Kansas City, Missouri location is well-stocked and known for its excellent customer service, with employees willing to provide free installation and even share personal resources to help customers in need. While some customers have reported minor issues, the overall sentiment towards AutoZone is overwhelmingly positive, with many recommending the store to others.
The guy who helped me was very helpful and professional
May 2026
Waited too long to get help with what I needed, even though several staff walked right past me standing at the front counter. I did purchase wiper blades through a self check out, but didn't get an answer to what I had gone in for, or answers to anything since I wasn't spoken to in the 15 minutes I was in the store.
May 2026
Huge thanks to Gary? He helped me on Sunday, May 3rd. He was very helpful and very courteous. He replaced my front windshield wipers and replenished my windshield washer fluid then he realized that I was low on antifreeze and filled that up for me as well. Thanks so much for your help. I appreciate it.
