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“A girl named Michelle helped me and she was super kind and attentive to me and she did my process super fast, she answered all my questions and taught me step by step everything about my account, very good service 10/10?”
“The ladies there are very professional and kind. If I need any questions answered they have given me the correct information to move forward with my business. Way to go ladies keep up the good work ....”
“It is the best place where they help you and answer all your questions, they advise you with business and everything you need in one place. Thank you Alicia for your attention.”
“Giovana Hernadez she is the best customers service I have ever received she doing at good Jo 100/100 such an awesome and caring person she always willing to help me I’m myEmployees and answer any questions thank you so much Giovana To have you there i’m so happy to open my business account and there security bank ?”
“Elena and Faye was super sweet. They asked as soon as i came in if they could help me . The teller toya was also very good help. Would definitely come back to this location.”
“Lloyonda LeDoux was very very nice… She has a great voice and a great personality.. Ty for hiring sweet and kind people.. especially in today’s world❤️?❤️”
“Great place to bank with. Never had any complications and they are always checking for frauds to make sure no one uses your money. Inside is clean and very quiet. Started banking with them since February 2022.”
“My experience with Lynn and Thai was exceptional. They went out of their way to help me and my elderly parents, who aren't as able to get around like they used to. I highly recommend banking with Security Bank of Kansas City as a result of their superior customer service.”
“Paola was absolutely incredible…so thorough, professional, and genuinely welcoming. From the moment I walked in, the warmth and atmosphere of the bank made me feel at ease. I truly feel confident that my business banking is in the best hands!”
9AM - 5:30PM
8245 State Ave, Kansas City
Banks
“No hesitation to action when there's any form of disposition with the customer's acct. Nor is there any energy of interrogation when asked to verify the acct.”
“I been dealing with UMB back for a while I can honestly can say they are great with great employees especially carter always will to go above and beyond to help his customers”
9AM - 5PM
8300 Parallel Pkwy, Kansas City
Banks
“We recently worked with Jessica Williams at the UMB Branch on Parallel. The process was very smooth. She informed us of what we needed to do we did it and everything turned out perfect. She was very informative and accurate as far as expectations from the bank.
Everything went great. It was a pleasure working with you. Good luck in the future.”
“Vianey and Nina always greet me warmly and make my banking experience go smoothly when I visit this branch. I had different questions about opening a new savings account and Nina was very helpful explaining everything to me which was really refreshing since I had come to FFB because my Chase account had a bunch of fraud on it. I had a lot of anxiety about opening a new account since I had my previous bank account for almost 17 years but the people at this branch really made my experience amazing.”
“Had an identity theft incident and the main branch especially Diane got it ALL taken care of in 1 day!!! Excellent service!!!! They went above and beyond to get my account rectified!!!”
“I love this branch. I have been banking with them over almost 30 years. They are always kind and thoughtful for all my Bank needs. Thanks so much for your kindness. ?”
“I have had a pleasant banking experience here thus far. Bryan Huey and Kim Sanders are professional and personable. They treat everyone with respect and patience while making you feel at home all at the same time. They are always willing to answer any questions you have. Jamie is nice and works hard at trying to get new accounts as do Bryan and Kim and they all maintain a clean environment for their customers.”
8:30AM - 5:30PM
4020 Rainbow Blvd, Kansas City
Banks
“The manager Martha and the staff was extremely helpful. They went long ways to help my check clear for an emergency even though they didn't have to do that help for a stranger but they did. Very kind staff. Good people does exist here”
“Based on my personal experience, I can say that working with this bank is very easy. All the staff members here are very helpful and kind. I would also like to mention Masha, she is a very kind and lovely lady. Whenever I have, had problem, she solves it quickly. Thank you very much, Masha❤️”
7:30AM - 4PM
1401 Fairfax Trafficway #100e, Kansas City
Banks
“Each clerk has their own way of dealing with a customer. But it’s all the same results great coustomer service with a smile and thank you for coming in to our location.”
8:30AM - 5:30PM
1906 W 43rd Ave, Kansas City
Banks
“This location has got to be one of my favorites! One of the main reasons is Matthew Randolph, (Personal Banker). What a warm personality! He is one of the most kind, patient, understanding, and efficient banker's that I've ever encountered. I've been banking with Commerce for years. Not often you come across a banker like him. He's awesome! Top notch!”
“A bank is a bank but the people are what make the difference. Cannot say enough good things about the people that work here. Always smiling, kind, courteous, and quick to address any and all questions. Lilly, Lizbeth, Teresa, Maria, & Alley are the best!”
8:30AM - 4:30PM
3254 Brinkerhoff Rd, Kansas City
Banks
“Fantastic customer service! Came in pretty stressed about a situation regarding my account, the person who helped me out was super fast, efficient, and friendly (thanks Chad!). It's good to know there are great, professional people working here.”
“I went from US bank to Community America Credit Union. I can't say enough good things about them. They let you have 4 savings accounts, which you can move money anytime you want without fees. 2 checking accounts, which is so helpful for bill paying. They will help you get a budget set up. They are so helpful financially.”
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“Had a great experience at the Legends Branch! Jake was very kind and was willing to switch out my big bills to place a joke with my husband. Plus, my daughter couldn’t wait to get into the car to open her little coloring book! Thank you Jake! See you next time!”