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9AM - 5PM
102 Rte 291, Liberty
Banks
“This is a great bank. I had done fraud on my account. The bank manager was so helpful in making sure all of my auto pays were switched over. In addition every time I come in I am treated like a friend. I am recognized, even if it has been months since the last time I stepped foot in the bank. I am not just another customer.”
“Jasmine Brooks is amazing. Everyone had welcomed me and my son with open arms once we arrived, also assist me with everything I needed. She answered all my questions and concerns with no problem. I love all the ladies energy at this branch especially Jasmine Brooks.”
9AM - 5PM
102 Main St, Dearborn
Banks
“Shelby Kruse has been exceedingly helpful through ALL our banking needs! She is undoubtedly one of the main reasons we are still at Central Bank! Dearborn branch is the BEST!”
“Had my best ever in-person visit at Security Bank's Liberty branch. I was warmly greeted by the Teller when I entered the bank. I had forgotten to bring anything with my account number. After showing her my ID, she completed the deposit slip for me and handed me my receipt. All with a smile, a cheery voice and in less than 3 minutes. Thanks Rayleen! You exemplified how a bank customer should be treated!”
“Bison State Bank beat the closing costs and mortgage rates of several other local companies that I consider, when financing my new home. I worked with Greg Mealman, and he was professional, friendly and extremely responsive. He answered all my question in detail with full transparency and the closing costs were very near his estimate! I highly recommend Bison State and Greg.”
“I want to give a big thank you to Lindsey at Mazuma Credit Union for her outstanding customer service. I came in needing to make both a deposit and a withdrawal, but I was on a very tight schedule during my planning time and only had about 30 minutes.
Lindsey noticed right away that I was anxious and in a hurry. My body language clearly showed I was pressed for time, and without hesitation, she approached me and asked how she could help. I explained my situation, and she stepped in immediately to assist me.
Not only did she help me quickly and efficiently, but she did it all with a genuine smile and a kind attitude. Thanks to Lindsey, I was able to get everything done on time and avoid any trouble at work.
Lindsey, you are wonderful, and I truly appreciate your help. Mazuma Credit Union is lucky to have someone like you on their team!”
8:30AM - 4:30PM
5110 Ararat Dr, Kansas City
Banks
“Mr. Palmer, the consumer loan specialist who handled my auto loan application, made the process easy to understand. He was polite, communicative, knowledgeable, and attentive to my needs. I really appreciated his help.”
“Mazuma is amazing! Employees are always so informative and go above and beyond to provide exceptional service. On top of all of that, I have so much peace knowing my money is safe and protected. Special shoutout to Kyla for being so knowledgeable and helpful opening an account for my teenager. It’s a delight every time I come in.”
“This branch is small and the people there are friendly and even a little quirky. The Customer Service is reliable. Central Bank is a good pick in general because they are widely available, they aren't pushy, and they aren't going anywhere anytime soon.
Customer Appreciation Day at this branch is also crazy - free Kansas City BBQ beats a water bottle or a t-shirt any day.”
“Jasmine Brooks is amazing. Everyone had welcomed me and my son with open arms once we arrived, also assist me with everything I needed. She answered all my questions and concerns with no problem. I love all the ladies energy at this branch especially Jasmine Brooks.”
“I finished a loan review with Adriana Burd that was, hands down, the best I've ever completed. Ms. Burd was efficient, friendly and kept me informed throughout the process. Knowledgeable and customer-facing service across the board!”
“Had an issue with my account! Erica at the blue parkway location was Amazing! She helped me figure it out and even
Got back alot of fees for me! She was so helpful and just a really sweet down to earth person to deal with ! Great experience! Thank you Erica!”
“had such an amazing experience at Security Bank thanks to Kathleen Brill and the wonderful staff at the Work Parkway location in Kansas City. I went in with my 20-year-old autistic son to open his very first bank account, and Kathleen was incredibly patient, thoughtful, kind, and professional throughout the entire process.
She explained everything very clearly, took her time to make sure my son understood, and made the experience feel comfortable and welcoming instead of overwhelming. You could genuinely tell she cared. The rest of the staff was also very friendly, accommodating, and helpful.
It’s rare to receive this level of customer service these days, and I truly hope her leadership team recognizes what an asset she is to the bank. Thank you again for making such an important milestone such a positive experience for our family!”
8AM - 5PM
903 E 104 St Suite 400, Kansas City
Banks
“I cannot recommend Michael Thomas and his team at North American Savings Bank highly enough! From the very first conversation through the final closing, Michael and his team were an absolute pleasure to work with. They were incredibly responsive, patient, and genuinely invested in making the entire mortgage process smooth and stress-free. Michael’s expertise and attention to detail gave me complete confidence every step of the way. What truly stood out was how well-coordinated everything was. Even the title company went out of their way to compliment Michael and his team, saying they were one of the most professional and easiest groups they had worked with in a long time. That kind of unsolicited praise speaks volumes! If you’re looking for a mortgage professional who truly cares, communicates clearly, and delivers results with a positive attitude, look no further than Michael Thomas at North American Savings Bank. He and his team made what can be a complicated process feel seamless and enjoyable.
Thank you, Michael”
“I've worked with Zoie Owings on multiple transactions, some of them fairly complex. She's always pleasant, knowledgeable, and quick to resolve any issues or problems. She's a pleasure to work with for all my banking needs! Highly recommend her and the branch.”
“I recently opened a new account and had a wonderful experience. The staff was friendly, professional, and took the time to explain everything clearly and thoroughly. They answered all of my questions and made the entire process easy and stress-free. I truly appreciated their patience and excellent customer service. It’s refreshing to work with a team that genuinely cares about helping their customers. I highly recommend this bank to anyone looking for a positive banking experience!”
“Rose was simply amazing. Her customer service was outstanding and she made me feel like a person not just a customer. She explained everything to me so that i could understand throughly. Thank you for your help.”
“Nicole not only handled her portion of our purchase expertly, but went above and beyond to handle issues that came up with our closing that were not even her responsibility. I highly recommend her and the Central Bank team.”
“My family has been with Security Bank on the Plaza for many years. The employees really make the banking experience here worthwhile and I would definitely recommend this branch as everyone is always polite and extremely helpful.”
9AM - 5:30PM
4227 Blue Ridge Blvd #1601, Kansas City
Banks
“My whole family has done busy with First Federal for many years. It was my first checking account when I turned 15! Everyone is always so helpful and nice. The manager is very accommodating and helps anyway she can. All around a great place for your banking needs!”
9AM - 5PM
6211 N Chestnut Ave, Kansas City
Banks
“Ireland was the best!!! She listens to understand and is very thoroughly in addressing and meeting your concerns. She is always smiling and happy to help which I really appreciated as I came in very nervous.
I do have to give it 4 stars because I had a follow up appointment and was told I had to wait 20 minutes when there was two people not helping anyone. No line either.”
9AM - 5PM
8300 NW Prairie View Rd, Kansas City
Banks
“I was at the branch this morning with my granddaughter. English is not her native language, and Jacob Hodson took the time necessary to help her with her deposits and debit card. Much appreciated. Ric Middlekamp”
9AM - 5PM
9750 N Ash Ave, Kansas City
Banks
“Had a great experience at the Liberty location opening a new account. From Tierney to Tristen they made the process quick and smooth. Highly recommend going here if you are looking to open up a new account”
“I have had an amazing experience with Lead Bank. The virtual USD account works perfectly, transaction fees are very low, and the customer support is extremely helpful and fast. Highly recommended for anyone looking for reliable banking services!”
9AM - 5PM
6320 Prospect Ave, Kansas City
Banks
“I went to open a bank account for the first time in the U.S. today, and thanks to Lauren’s kind explanation and guidance, everything went smoothly. I truly appreciate her help!”
“Bobby is amazing as all get out and 110% needs to be promoted to CEO of the company!!! Super happy with the communication and experience with the company! LOVE PSCU!!!!!!!”
“I am very happy with the Southern Bank. I have found Christine my go to teller to be most helpful when I need a question answered or what would be a better fit for my goals. She gives me some options then we discuss what I would like to accomplish and figure out what is best for me. She is always pleasant and ready to help!”
“LaDonna was great! She assisted me every step of the way. All questions was answered promptly and she returned phone calls and emails in a timely manner. I had no worries going through this process with LaDonna and would recommend her to anyone”
“I had the best experience at the Capitol Federal Location on North Oak 2371772. I called and spoke to a lady on the phone who was very helpful. I then got to the location and spoke with the Branch Manager Tamarra Spruill about something regarding my mother who passed away over a year ago. The little info I had was very confusing and Tamarra when above in beyond to help me sort it out. She made multiple phone calls on my behalf to sort out my situation. She deserves more than a positive review. I have not had such a helpful person in a customer service situation in a very long time. Can not say enough good things about this Branch and Tamarra. Thank You for your effort it did not go unnoticed or unappreciated. - Emily”
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“On top of receiving the best rate possible, Trent Green made buying our first home stress free using the VA loan. We closed easily in just 30 days. Trent was on top of it and we are so grateful. Highly recommend!”