Firestone Complete Auto Care has been serving the Kansas City community since 1926, offering a wide range of vehicle services from maintenance to repairs. Located at 501 E Truman Rd, this auto care center provides solutions for every make and model, ensuring customer satisfaction with services including oil changes, brake inspections, and tire sales. Customers frequently highlight the exceptional customer service at Firestone, particularly praising the helpfulness and professionalism of staff members like Megan and Erick. Many reviews reflect a positive experience, with representatives providing thorough feedback and answering questions without pressure. However, some customers note that prices can be high, and there are occasional long wait times for service. While some have experienced minor issues, such as damage to vehicle interiors, the overall sentiment leans towards appreciation for the quality of work done. Most customers feel that the service is reliable and are satisfied with the repairs made to their vehicles. Firestone Complete Auto Care aims to create a welcoming environment for all, making it a recommended choice for both new car owners and those seeking trustworthy auto care.
Honest and fast. Didn't pressure me for upsell on maintenance issues. Gave me a discount without even asking
February 2026
Katie, Tamera, Megan, and the rest of the team at this location are what have made me a loyal Firestone customer. Thank you for always making me feel welcome, and for the hospitality.
February 2026
It was quick and easy, and I still had time to get my rest until I picked up my wife at work. Excellent staff that loves to have fun!
