JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more, with free shipping and curbside pickup available. The store also features a new beauty concept, JCPenney Beauty, offering skincare, makeup, and beauty deals from big-name brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The JCPenney Department Store in Kansas City, KS, showcases a wide range of national brands such as Adidas and Levi's, along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. Customers have praised the store's exceptional customer service, with friendly and knowledgeable staff members who go above and beyond to assist them. One customer was particularly impressed with a sales associate in the perfume department, who provided excellent recommendations and was easy to talk to. Another customer, a teacher, was grateful for the staff's efforts to help her use her teacher appreciation coupon, despite the initial verification issues. Customers also appreciate the store's great selection of clothes, easy navigation, and the overall friendly and professional atmosphere.
Love this location! The management and staff are so kind and helpful! They have so many selections and sales!
June 2025
Hate to travel, but they have great selection and sales. So definitely worth the travel. Customer service is wonderful.
April 2025
I love our JCPENNEY and love the location. They have a great selection. Only wish they were open earlier. They open at 11am, which is way later than the rest of the stores around them.
