“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Well, in all honesty, there was a younger girl there earlier today who seem to know what she was doing and didn't seem like she was going to have a problem setting me up, but there was a guy there who had this very in-depth problem that didn't have easy solutions or anything so I had to leave and come back later. When I did so, I did get the phone that I was supposed to get, and they did change the number, but they completely forgot to clone the phone and move my accounts and information and email and everything else over to the new phone. So I'll have to go back tomorrow or the next day and try and find the girl who seems to know what she's doing and see if she can do that for me.”
“Great costumer service. I went today and alejandra was very helpful. She help me with my phone issues i went to another different store and they couldn't fix it. But she was able to do it so easy. Im so thankful she was there. I really like the service. ??”
“Valor at the AT&T store was so kind and helpful and got me good deal with a phone that I never thought I could afford. My grandson is very jealous lol Valor was such a kind and informative gentleman. He made me feel like I was special and not just a number but a valued customer. My experience was quick and not like the horrible experience I had 3 years ago where there was fraud within your company from ordering online. I will just go to your store and leave happy not upset about 11 hours in 2 days and your fraud department. God bless your staff and especially Valor at your store at the legends in Kansas city Kansas ? Sincerely Gwen Johnson”
“Had insurance on a phone but the real policy does not, I REPEAT DOES NOT REPLACE YOUR PHONE! You get credits towards a replacement phone it could cost you the same if not more to get the phone replaced depending on who helps you, after two days this one guy was able to help me as long a changed my daughter phone number and she lost all her information”
“Oscar did a marvelous job! He was very helpful & super patient, kind! He did such a great & marvelous job! & had a beautiful smile on his face! Great job Oscar, thanks ?!”
“This particular store is so helpful and so much better than the legends store . If it wasn’t for the help of Kevin the best manager ever Katherine and Lyric ,I would have not stayed with the company !!! I highly recommend this store to everyone !!! Best customer service ever !!!! They are helpful nice and very professional !!! I will bring friends now instead of leaving the company, I will bring so much business here just because the customer service is totally on point !!!! 5 stars 100 percent best AT&T store in town !!!! Absolutely amazing !!!!! I cannot say enough good things about this store !!!”
“Loved it the service was excellent very quick and they explained everything that was going on during my visit. Gave excellent information about choices of a phone. Definitely recommend this place.”
“I’m from TX and on the road constantly. Family are always having issues paying the internet bill. Decided to go and see if I could pay it in another state. Easy peezy!! In n out. Thanks Dylan. ??”
10AM - 7PM
840 Minnesota Ave, Kansas City
Mobile Phones
“(Translated by Google) Reyna was very kind to me and helped me with everything. What. I needed on my phone(Original)Reyna fue muy amable con migo y me ayudo con todo. Que. Neccitaba en mi telefono”
“Rubi at this store is amazing! she is so nice and very knowledgeable on devices and overall an awesome representative. I've gone to other metro's in the neighborhood and this one on shawnee dr beats them all! From the customer service to the knowledge, I love this store and will definitely be coming back!”
“Super nice people. The store manager was super cool nice and professional. The other worker there was great as well. Highly recommend going to them if your with metro or want to switch to metro.”
“Miguel was very helpful and professional. Today I paid my old bill and my sister got a phone. He made it happen d to leave without a phone. Employee more employees like Miguel.”
“Customer service was amazing. The manager lady here was extremely knowledgeable, kind, and had a great sense of humor. The man at the front was very kind as well. I don't think I've had such good customer service anywhere!”
“Im so happy I came to boost Lorena was so helpful and smart and knows her stuff about phones and service verry helpful ....they should be lucky to have her omg !!! Wish I could give more stars ?”
10AM - 6:30PM
1021 Central Ave, Kansas City
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“Good service, didn't take too long. The receipt for the phones, cases, etc that I got didn't have an itemized list which seems a little shady, but the employees were knowledgeable, efficient, and nice! Plus we're saving $$$ by switching to them!”
“Audra is fabulous! She has been so patient with me,I have no idea what I'm doing and and she has helped me understand better. She made suggestions and explained why she made it. I am so glad I decided take this change.”
10AM - 7PM
2201 Metropolitan Ave, Kansas City
Mobile Phones
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
“Wonderful store, clean, kind people and provide all the services I was seeking! Fully recommended it to anyone who is searching for a new phone and is trying to find the most suitable plan!”
“(Translated by Google) Very good attention and excellent service! They provide all the help that is needed!(Original)Muy buena atención y excelente servicio! Brindan toda la ayuda que se necesite!”
9:30AM - 8PM
710 Simpson Ave Ste A, Kansas City
Mobile Phones
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
10AM - 7PM
3111 Prospect Ave, Kansas City
Mobile Phones
“I truly trust Cricket for my mobile phone and their great cricket service,for the last ten year's,cricket has made me smile with state of the art service and technology.”
“I have a cricket store by my house and i had to drive to this one for help looking for a new cellphone. Cricket worker near 78th & state was very lazy did not call other stores to check stock of the cell i wanted she just told me to order online by myself!!. As soon as i got out of store i called this Cricket store myself. They had the cell i wanted. The service at this location is extremely good. The worker who helped me was named Lovely. She was very helpful. I was very satisfied with the service. When we walked out the store even my daughter said "Now that is good service"☺Highly recommend this location.”
“This is my go to Sam's club. Love the selection and using the scan and go app makes it super convenient to get in and get what I need and skip the lines. Insider tip - buy the rotisserie chicken for $5 and it can last you a week. They also have a great tire department”
“I called around to give or six other metro stores for a specific phone. The store on 39th and main told me they had it in stock but couldn't tell me the price. When I got down there they didn't have it stock because the worker there didn't know the differences between models. Called this store on Central and they knew what phone I was asking for and had it in stock. When I got there both of the workers were helpful and polite. Got me the phone I wanted at a great price and had me set up and ready to go in about 15 mins. I have a couple other closer metro stores to me but I will be going to this one because the customer service and knowledge are hands down the best I've found anywhere in the KC metro area.”
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“Pretty quick and straightforward! I was originally going to get my phone screen fixed, but I decided on getting a new phone as the person that was working there told me it would be a better option. So, here I am. Thank you whoever you are!I'll be coming back to get a screen protector and a phone case :].”