Metro by T-Mobile at 8075 State Ave offers unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is noted for its great and fantastic customer service, with a friendly, professional, and helpful staff. Reviews highlight experiences that were the best and easiest new phone purchases, with employees who are kind, calm, and able to handle multiple customers quickly and efficiently. The staff walks customers through the best prepaid plans with unlimited talk, text, and data and can hook people up with really great deals. While some note the phones can be expensive and the location is a bit far from downtown, many say it is so worth the drive. Customers report high satisfaction, calling it the best Metro store in the Kansas City area and highly recommending it. The service is described as great, though on rare occasions there can be minor process errors that are resolved with management help. Overall, visitors are very satisfied and could not be more pleased with their experience.
Hailey gives exemplary service... over the top helpful and friendly. We are customers for life because of her
December 2024
A polite young man named Heissan, assist me in my first purchase. He was patient and knowledgeable in showing me what offers and deals they have. I was in and out in less than 30 minutes. Thanks for all your help, I'm very happy with my purchase. 😊
September 2024
If I could give this one young lady and metro PCS 10 ⭐ I promise I would forgot her name but she worked Sept 12,2024 she went out her way to make sure I left with a smile and I just want to thank her 😊
