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8:30AM - 8:30PM
3039 Prospect Ave, Kansas City
Mobile Phone Accessories
“Came with a broken phone. lucky my man has helped me a lot to transfer the stuff and also suggested me a good phone. He is the man definitely recommend this place to everyone”
9:30AM - 8:30PM
4745 Parallel Pkwy, Kansas City
Mobile Phone Accessories
“James and Stephanie are great, very helpful and extremely nice. They helped me get a new phone at a very cheap price and even helped recover my stuff from my old phone. Great customer service!”
“The folks at this store were extremely helpful. Julio did a fantastic job walking me through the process of getting a new phone after my old phone was losing functionality quickly, even during my visit. Not only was he very helpful, he made me feel comfortable and answered all of questions fully and professionally, no matter how silly my questions were. And ultimately, help me get a new phone that day. Julio was busy and had to help multiple customers and still made me feel valued as a customer, and a person. Julio was professional, knowledgeable, helpful and kind.”
“My husband and I arrived at 6:30PM and Daniel was amazing!! He explained everything thoroughly and was very helpful getting us an amazing price!!! I will ALWAYS make sure we shop with him at the Wyandotte Plaza location.”
“I brought smart watch here it's working nice for me the boy explained me everything about the watch he helped to set up with my phone such a good job he did definitely recommend”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Thank you very much for your help. Your support was greatly appreciated. You were very helpful without a doubt. I came in with a doubt and you were able to help me with no problem.”
“I have the pleasure of working with Taylor. She was outstanding excellent customer service skills was very patient and the reason I'll be returning is because of her excellent customer service skills and sales. I recommend to anyone that they go to this cricket store and ask for her. God bless people like her. That makes the world a better place .”
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“I have a cricket store by my house and i had to drive to this one for help looking for a new cellphone. Cricket worker near 78th & state was very lazy did not call other stores to check stock of the cell i wanted she just told me to order online by myself!!. As soon as i got out of store i called this Cricket store myself. They had the cell i wanted. The service at this location is extremely good. The worker who helped me was named Lovely. She was very helpful. I was very satisfied with the service. When we walked out the store even my daughter said "Now that is good service"☺Highly recommend this location.”
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
“Very helpful, 2 young ladies help solve my problem. Very friendly & knowledgeable, I am a senior citizen, they offered me a chair to sit down. I was impressed .”
“A+++ the girl at 4 on may 4th was awsome she helped me and my gpa with his phone from ebay to activate it not a single problem very friendly and knowlegeble. Will be back thanks.”
“Had a very pleasant experience, I returned some equipment that we didn’t use any more and also purchased a new phone. The employees were very nice and helpful.”
“While I usually don’t write reviews, I’ll gladly give them one. The people there are always friendly. I’ve had my husband’s phones fixed there multiple times. My husband is very rough with phones because of where he works. They get it fixed in minutes every time. They do it for a reasonable price. I would give 5 stars, but however, their screen replacements are not always the same. I don’t know if it’s a vendor issue, but the consistency is sometimes off. But over all would recommend. Thank you!”
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“Very polite crew i was told to visit this store for the best customer service. They have really good products and services. Kansas city Kansas need more business like this”